Category Archives: Leadership

180 – Is It Time For A Turnaround?

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Changing-DirectionsWhat needs to change? The challenge to explore is are there things in your current day to day that needs to change? Maybe there are some habits, things, processes that need to be turned around. One of the most difficult things about turning around in my mind is acknowledging the fact that you were actually going the wrong way. What….we make mistakes…..nope, never, nuh uh. Admitting to that is not often an easy task.

We may uncover some inefficiencies in your processes at work, we might discover that the direction we’ve been heading in leads to a dead end, or we may even get to that point where we say, “yeah it’s time for a turn around”. It’s then you begin to start to look for that exit ramp; you look for the place where you can turn your flicker (turn signal for some of you) on so you can get off the journey you are on and go a different route.

How do you turn around? Sometimes our pride makes it hard in admitting the road we have been on isn’t the right road we should be taking. We don’t like using the word humble because it makes you feel vulnerable or weak. In my past experiences in technology, and I’ve been doing this now for 18 years is that there is usually always something we (I) could have been doing better.

The path you are on may feel right and other people are taking it, and because it feels right it is unnatural to do a 180; a different direction than what others are doing – it’s not natural.

When is the last time you yourself have said the words I’m sorry? If you haven’t in a while then yeah it’s unnatural. C’mon you know what I’m talking about. You run into these people everywhere; the ones that think their way is always the right way. They call you stupid or point out your mistakes 24/7 telling you how ignorant you are. Or you run into someone who says you won’t be worth anything why are you even trying. Entertain me for a minute and what if that same person did a 180; they didn’t give you a heads up and came up to you and told you that they were sorry. It’s a different road.

This is all well and good Chris but what about you? Ha, well my friend I’ve been taken several exit ramps over the years to turn around. Both professionally and personally. This post is more on the technical side of the house so, there are some things that maybe we can do differently in our day to day work that may cause us a 180-degree turnaround.

  • Backup plans
  • Maintenance
  • Life Cycle Management
  • Documentation (sigh, yeah I need to look at this one)
  • Platform Upgrades
  • Communication (this could be a topic in and of itself and in my mind should be a continual work in progress)
  • Hiring guidelines
  • Career Pathing
  • The security model for databases
  • Disaster Recovery

The above is not an all-inclusive list but it’s a start. Some of the ways that have helped me over the years and may help you in tackling such an initiative are:

Think Progress, not perfection  – this is a big deal because if you are like me you’d like everything to be perfect. You may find yourself using the term “Never Again”. I challenge you to let go of that mentality and you claim victory one day at a time.  If you mess up one day; and you will. It will be okay. You can’t change yesterday, but today is a new beginning.

Think future, not past – yes the past is important because it is full of lessons learned. With that said the past can’t keep you chained; instead focus on the future of where you are going; where your team is going, and where your shop is going.

Think training, not trying – this may sound weird coming from me because I do believe you should try. That’s not what I’m talking about here. I’m focused on training yourself for the tasks at hand. Example; if I wanted to go try for the Olympics and I go out and try my chances of succeeding aren’t very high. Why? cause I haven’t trained for it. Then if I look at my day job at the shop if I am trying to do something without training for it am I being efficient enough?

So, I ask this question – is it time for a turnaround? I get to work with a lot of tech people locally, regionally, nationally, and globally. I hear a lot that this would have been nice to know a long time ago and it’s too late now. I’m too far in my career. You don’t want to take that exit ramp because of the unknown. My own personal opinion it’s never too late to make a turnaround.

Now I don’t know the road you’ve been on I can only speak for myself. All I am presenting here is that if you are at a point where you know there needs to be a turn around don’t be afraid to take it. Keep fighting the good fight and make a difference wherever you are.

Eliminating Hassles

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TimeForChangeIt is easy for me to fall into the trap of the “who” versus the “what”. If we are not careful we can get caught up in a web entangled mess. I often get asked how do I go about handling each day and staying organized. Let me be the first to say it isn’t easy, and just because it works for one person doesn’t always mean it will work for the next. However; with that said I am happy to disclose some of my methods in what I call eliminating hassles.

Ask What Rather Than Who

Usually, a problem that arises many people tend to throw out the “It’s not my fault; it’s your fault” card. Some do it with quite precision I’ve found out over the years. When an issue arises instead of immediately looking at someone to place blame on; step back and look at how the issue got to where it is. Example, perhaps a procedure or policy that has been mandated for years contributed to the said issue. Don’t get me wrong and confuse this with letting discipline go by the wayside; there will be instances where it is in fact needed. For future reference, I try to think about the problem at hand and how we got there first then go from there. Who knows; maybe a problem has existed for a while now that is due to a standard and it can easily be changed to help all parties involved. Just because something has been done one way for years doesn’t mean it is right.

Listen To What Others Are Saying

Within IT, we provide a service, to both our external and internal customers. A necessity for survival is keeping a pulse on what is going on around us. Many times we can find process failures if we just listen. We have grown accustomed to having information and data at a moments notice. Being in the financial industry myself I realize how important it is for processes to work as quickly, smoothly, and efficiently as they can. I once had a coach who told me not to listen to how he was saying something but rather what he was saying. I didn’t realize then what that means; all we heard was yelling – I get it now from a business perspective. Listen to the complaint or concern that others are initiating and see if there are some improvements that can be made.

Always Think Ahead

This may be easier said than done, but don’t just wait for issues to appear; continue to find ways to improve upon process before the issues arise. One key aspect I’ve learned in leadership over the years is to anticipate problems and be prepared to handle them. As sports teams go through practice day in and day out preparing for a big game by studying and anticipating what their opponent will be doing and vice versa. The same concept applies here; we as data professionals should be proactive in our day to day efforts. Continue to review disaster practices, processes that may have become stagnant through the years. Don’t become complacent.

Review Your Own Processes

Let’s leave everyone else out of this next topic. Time for reflection of yourself; everyone has their own routine – some are good and some are bad. Some leaders I know often say that routines can be bad and I get that. However, there are some good routines that if correctly put in place can garner stability for an environment. One headache I’ve seen over and over again with many data professionals (myself included) is organization. So, me personally, below is my routine for myself:

  • BROWSE THROUGH YOUR EMAIL. Is there anything that needs to be done today or tomorrow? This week? This month?
    1. What did I not do well yesterday, in any area of my life, I need to go back and fix?
    2. What went well?
    3. What did not go well?
    4. What did not get done yesterday?
  • What can I start working on today that will not pay off for 5, 10, 20 years from now?
  • What is important for me to be working on right now?
  • What is the biggest problem in my personal life? My business life?

That’s it; I start off with those same questions each morning; will it work for you? Not sure but this is just an example of what my routine is in the morning before I get going. Time is key and time management is even better. I will not go into my routine on time management, but maybe I will turn that into a future post.

Resistance = Yes

Anytime changes are made to existing processes or procedures you should expect resistance. This goes hand in hand with listening to what the major problems and complaints are both internal and external. Processes that I’ve encountered in my own shop that was put in place say 8 years ago were put in place for a reason; however, that reason may have outlived its purpose. With that being said working through resistance is a skillful mastering that doesn’t occur overnight. One lesson I’ve learned over time is how your words are interpreted and what people take from your words is crucial and key. There may be times that you have to garner support for your ideas and that is okay; this is where it is key to know what you are doing and to present the idea thoroughly and skillfully. As a data professional it is our duty to continue to look for and implement new and better processes to help streamline processes making them the most efficient as they can be.

One thing I would like to say in all this doesn’t sacrifice what is right for the sake of speed. Remember, do it right the first time and don’t cut corners – chances are if you do it will come back to bite you in the end.

Reflect On Changes Made

Going to let you in on a little secret. Every change that I’ve made has not always gone according to plan. Yes, I’ve taken risks in the past – calculated ones and ones that I felt were right. There are times when you have to re-evaluate those changes made and that’s okay. This is part of the journey and growth. Introducing new ideas to a team, the culture at a shop, or individually is easy – making them stick is not always as easy. I recall an assistant coach of mine would meet me at the gym at 3:30 a.m. before school so I could get in 800 jump shots and conditioning. This was a change I wanted to make so that I could get better at what I was doing at the time – was it easy – – um no. The same thing has carried over into technology for me. When change is made it is not always going to be easy – it is then when true leadership and character come into play. Lead by example and if you have made a mistake own up to it and make the necessary change.

Take A Ways

  • Don’t look to pass blame; rather identify failure points
  • Eliminate hassles
  • Review processes and keep them up to date
  • Don’t be afraid to make changes when required
  • Expect resistance
  • Ask why something is done one way
  • Get organized
  • Listen to your internal and external customers – what are the pain points

Four PASS Questions–My Take #PASSElections

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As part of the campaign material for this years election for Board of Directors; the candidates were asked to answer four questions. While I did put together a short two-minute video for PASS that will be published soon on the election site regarding these questions; I felt it prudent to also do a bit more justice to the questions.

What is PASS to you?

In simple terms PASS to me is the people that embody PASS in general. We are fortunate and blessed to have some great events worldwide at our disposal. To name a few events offhand:

All of the above are great avenues to learn, and we are fortunate to have them. If it wasn’t for some of these above I can honestly say I probably wouldn’t be here before you today on a slate to run for the PASS Board of Directors. However, with all that said, in my heart what makes PASS is the people (our community).

  • PASS is the one-off conversations that you see members having at the PASS Summit.
  • PASS is seeing a member helping another member with an issue or a problem.
  • PASS is the countless volunteers that devote their time to help others to connect, share, and learn.
  • PASS is speakers who devote their time and knowledge to helping others learn.
  • PASS is providing data professionals the ability to get ahead of the curve by keeping them out front of today’s technology.
  • PASS is when someone in the community is struggling and someone stops and offers them encouragement offline.
  • PASS is having healthy debates.
  • PASS is not just an event.
  • PASS is in everyday life; it doesn’t have to be regulated to confined events. It has no boundaries or walls.

We, as a community, have grown and made great strides over the years. There is still, and always will be, room for improvements. We cannot become stagnant nor can we be afraid of change when it merits it. I’m a byproduct of PASS and what PASS can do for you.

What one change would you like to see in PASS for the 2 years you serve, if any?

I think with any organization you have to keep improving on key aspects. For me, personally, I would like to see the following occur:

  • Continue to build on transparency with the community. Being more of a “grass-roots” data professional I would love and welcome to see additional collaboration efforts with community members.
  • Continue to build on PASS being a global entity. We cannot just view PASS as a US entity, but rather a global entity that is impacting data professionals from all over the world. I’m amazed thus far at the progress made in this area; still, with so much progress we still have so much more work to do.
  • Look at leadership paths for community members and also for existing Board of Directors. We should all continue to grow in this area regardless of where we are at in our careers.

What are your goals as a Board member

This is a great question and one that is not taken lightly. My stance on this question is simply to go in each and every day; put on the PASS uniform jersey, and make an impact in some form or fashion. Whether this is making some tough decisions or reaching out to bridge some gaps. I would love to continue the excellence in what I believe PASS to be; listen if I didn’t believe in PASS and what it stood for I wouldn’t be devoting the time these past six years. I’ve seen it at work first hand; I believe in it, and I also believe that with anything we can make it better for future PASS members.

In my original post found here regarding running for the board of directors I stated I would not make promises and that holds true. All I can say is that I will give it all I got every day. Will I make mistakes, yes. What I can guarantee is that the drive and passion are real along with a work ethic that wants to see success for PASS for many years to come.

How can the community stay current with the ever-evolving world of data?

I think the foundation has had a good starting point with the BI and BA tracts coming into play. We have to continue to hone in with the changing times from all angles of the life cycle. We need to continue to partner and collaborate with one another from Dev, DBA, BI, BA, Data Scientists, Data Professionals in general and provide mechanisms that help drive thought leaders within their respective industries.

We need to continue to provide the tools within the infrastructure side of PASS that enable cross-collaboration across local events – what worked for you vs. what didn’t work.

I’m excited about what the future holds and where data and solutions will lead us.

Summary

Thanks for stopping by and taking the time to read this post. Leadership is something that I don’t take lightly. One of the sayings I’ve kept close to me is from John Wooden, “The most powerful leadership tool you have is your own personal example.” I think it’s imperative that we, as leaders, in the community view leadership as not creating followers, instead we should be creating more leaders.

I will have the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of the community and fellow board members. We should be able to demonstrate what is possible and continue to build future leaders within our community.

Again, it’s an honor to share the time with all of the candidates whom I respect. Whether you vote for me or not I do encourage you to go vote when balloting goes live on September 20th. It’s our community; let’s shape it together.

 

 

Running for the PASS Board of Directors #PASSelections

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Someday_20564This year I decided to take “someday” to heart and do something that has been on my mind for awhile – submit my application to run for the PASS Board. Going through the process so far has been a humbling experience; one that I’ve learned a lot from. I’m excited to say that my application was accepted and with that this is my formal announcement and the beginning of my campaign for election.

You may ask who is Chris Yates and why is he running? By the end of this post, my goal is to answer that question for you. I am a by product of what PASS can do for you as a data professional. There are so many stories that people have shared who have had similar experiences such as mine. My first time I heard of PASS was in 2011; it is then I was afforded the opportunity to attend my first PASS Summit – information overload ensued! Unknown to me at the time it was the foundation being laid for the journey to arrive at this day.

The Question – Who Is Chris Yates?

Well, that’s easy enough. I’m a 17-year vet of SQL server who views his job as, well not a job. I work for a stellar company in Republic Bank located in Louisville, KY. It is there where my first break with PASS was given to me. I help John Morehouse run the local Louisville SQL and Power BI user group along with helping co-organize the local SQL Saturday event here with Malathi Mahadevan, John Morehouse, and many volunteers. I enjoy helping others succeed and leadership is a strong passion of mine to which I’ve dedicated time to leading a Center of Excellence initiative around leadership for our IT folk at the shop.

You can read plenty more over on my bio page on PASS’s web site located here.

You can view candidates rankings here

The Why?

So this is the meat of this post – the why? Chris, why now. Listen, earlier I mentioned that I’m a by product of what PASS can do for someone and their career. I’ve been blessed and fortunate in my career and more so over the past six years since PASS and I got to know each other. I want others to experience that same success and want to continue to help lead PASS to many more successful years.

PASS is the people, it is the networking at events from big to small, it is staying ahead of the curve that will provide and give our members the edge in their data professional careers. If you’ve been around me long enough then you’ve heard me say over and over again that if we just reach one it’s worth it; I truly believe that. For me it was a guy by the name of Chris Shaw who decided to take a chance on me and become my very first mentor after that 2011 PASS Summit – that is PASS. It is the one off conversations you have at events, email, phone calls in helping each other to learn – that is PASS.

There are plenty of Chris Yates’ out there who are still looking for something and don’t know about PASS. It’s time to step up to the plate and pay it forward like so many before me.

So What Do You Bring to the Table?

I’m not perfect; never will claim to be. If you come here looking for that then it is time to move on. Heck, I’m not even going to make promises that I won’t be able to keep. What I can tell you is this; each candidate running for this board is more than qualified. I’d even go as far as to say I would support all of them if I could. I can tell you that I have a passion for seeing this community succeed, and seeing PASS succeed. I will attack it like I do everything else and give it 110%; at the end of the day, there will be nothing left on the table and nothing left in the tank. Along with the passion and effort; I will tap into my previous board experiences along with being cognizant of my grass roots mentality. I truly believe that we can make an impact anywhere at anytime. Doesn’t have to be at an event; nor does it have to be on a call. Each one of us can impact someone’s life both as a data professional and on a personal level. This will be one epic ride and I ask that you take that journey with me.

Summary

There will be no “what if’s” nor will there be no looking for that someday. That someday came knocking on the door and I’m ready to answer that call and step through it hoping to make a difference for all you and our community. Whatever the outcome may be when this is all said and done; know one thing. The people make up PASS and without you (us) we couldn’t do what we set out to do on a daily basis – help each other to connect, share, and learn. If elected; I’ll give you all I got.

Now whether you vote for me or one of the other candidates I implore you to go vote; what you are doing is helping shape the future of the PASS organization.

To all the other candidates running; it’s truly an honor to share this stage with you. Thank you for laying it out on the line and accepting the call.

My name is Chris Yates and I’m running for the PASS BoD – for more information please go and visit here

Built My Presentation, Now What?

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IMG_20161025_092017_01Over the course of several years, I have given many technical and non-technical presentations. It is fun for me to put a new slide deck together, but it also requires a lot of hard work and can be time-consuming. I’ve had a few mistakes, to say the least, over the years where that one typo slips through or something doesn’t go according to plan ~ guess what? It happens.

I compare articulating a presentation to similar fashion in testing something. Yeah, you go over it again and again just like you would test a backup process or verify indexes are actually working. For me the same concept applies; I can’t remember who in the SQL Community always mentions having a checklist handy. I know I’ve read that somewhere before but cobwebs are thick right now so, please, forgive me if I don’t remember. Through the years, I’ve managed to build my own checklist regarding presentations. It is the nuts and bolts of what works for me; it doesn’t necessarily mean it, in turn, will work for you.

Given light of some past conversations I’ve had, I figured I’d share it with you all and maybe someone out there will benefit from it.

Presentation Checklist (a.k.a. Project Double Check Yourself)

What is the purpose – fully understand the purpose of the presentation. By that I mean, what outcome are you seeking?

  • To inform
  • To convince
  • To generate insight and discussion
  • To drive action

Know your audience

  • Do you know who my audience is? Have I provided adequate context to make it easier for them to understand?
  • Are there any personal motivations that you need be aware of?
  • Is the audience familiar with the topic? Have you included adequate detail and background information?
  • Is the presentation tailored to fit the audiences communication style?

Know the message

  • If applicable, do you know the problem or issue you are trying to address?
  • Do you have three to five key teaching points you want to deliver? If so, have you tied those teaching points logically and clearly to the original problem?
  • Have you clearly linked your teaching points to key data or trends along with explaining how the analysis supports, confirms, or denies beliefs about the problem and/or possible solutions?
  • Have you limited the data to what matters most?
  • Have you clearly established relevance? (why would your audience care? Have you clearly highlighted how this aligns with the target audience?)
  • Have you clearly established urgency (why would the audience act now; why is it critical?)

Structure

  • Is the presentation clearly marked with markers and sign posts? Is it easy to follow?
  • Is there an agenda that clearly identifies the different elements and how it fits together? Key point up front?
  • Are there additional details about internal or external sources that were consulted for the included information? Give credit where credit is due

Narrative

  • Does the presentation include insights that will be most influential to the audience? Is the scripting memorable and powerful?
  • Does the presentation identify key assumptions?
  • Does the presentation articulate immediate actions that you believe the audience should take?

Graphics

  • Do you know the purpose of each graphic? Is it tied to a teaching point in the message?
  • Do the graphics present information in a logical, visually appealing manner? Are there other ways of interpreting the graphic other than your intention?
  • Is the page balanced?

Formatting

  • Does the presentation have a standardized look and feel (same headings, colors, fonts)?
  • Are page elements consistent (background, title, body text)?
  • Are colors used judiciously (to emphasize, highlight, and organize)

Conclusion

Checklists; they are everywhere. They don’t necessarily have to be for technical related activities; heck we use checklists for grocery items. They are a part of our daily lives; so when you get that presentation built and you are ready to give it at your shop, on the job, a conference or a client take a few minutes and review a checklist. Make sure you have your house in order and that everything makes sense.

Remember, you get out what you put into something. Continue to work hard and hone in on your speaking and presentation talents that lie within. Like I said, these are some of the things that have helped me over the years; doesn’t mean they are for everyone. The flip side to that, you may have some of your own to share. I encourage you to do so.

 

Don’t Duck On Responsibilities

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ResponsibilitiesBeing a data professional you assume a certain amount of responsibility. It often requires having the right attitude and an action plan in place for finding the solutions to our problems at hand. Too many times we attack the symptoms causing the issue, but overlook the root cause. The quick Band-Aid fixes are found many times over, whereas our jobs should be identifying the real issues that lie beneath the symptoms. Now, don’t get me wrong – I understand at times you have to stop the bleeding. In the end though one should uncover the root cause and make the permanent fix.

Prioritize the issue at hand

Chances are you, dear reader, encounter many problems throughout the day. Never try to solve all the problems at one time; instead make them line up for you one by one. Might seem odd but make them stand in a single file line and tackle them one at a time until you’ve knocked them all out. You may not like what you find when uncovering the root cause issues, but that is part of the process. Be careful of this uncovering and be cognizant that what you find with the issues may or may not be the root to all the problems.

Take time and define the problem

In it’s simplest form, take time out and ask yourself this question – “What is the problem?” Sounds easy enough doesn’t it; you’d be amazed by the many accounts of knee jerk reactions data professionals make all over the world. You  may be thinking to yourself that there has to be more to it than that. Think about it in four easy steps:

  • Ask the right questions – if you only have a vague idea of the situation, then don’t ask general questions. Do not speculate but instead ask process related questions things relating to trends or timing. What transpired over the course of the week that may have led to this issue.
  • Talk to the right people – you will face people who inevitably will have the all-knowing and all correct way that things should be done. Heed caution to such as you may find resistant to change and blind spots by these individuals. Creativity is, at times, essential to any problem-solving skill.
  • Get the “set in stone” facts – once the facts are all laid out and defined you may find that the decision is pretty concise and clear on action that should be taken.
  • Be involved – don’t just let the first three steps define you; get involved in the process of being the solution.

Questions to ask yourself regarding the problem

  • Is this a real problem?
  • Is it urgent?
  • Is the true nature of the problem known?
  • Is it specific?
  • Are all parties who are competent to discuss the issue involved?

Build a repository

Once you’ve come to the conclusion and provided a solution to the issue – document it. I know I just lost several readers there. Believe it or not documentation will save your bacon at some point. Maybe not next week or next month, but at some point down the line it will. Some things to consider are:

  • Were we able to identify the real cause to the problem?
  • Did we make the right decision?
  • Has the problem been resolved by the fix?
  • Have any key people accepted the solution?

I am reminded by a saying I once ran across:

Policies are many, Principles are few, Polices will change, Principles never do

Summary

Each day we encounter issues and problems. Don’t let them define you but rather you define the issue. Often times we overlook the root cause; remember to go through your process, policy, and standards in rectifying the problems at hand. It is better to tackle the problems when they are known than to sweep them under the rug for the next data professional to come along and then they are faced with fixing them.

Hopefully this short post will provoke you to think about the issues you deal with on a daily basis and how best to tackle them.

Are You Wasting Energy?

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Teamsuccess.jpgOften times we as leaders within our respective shops tend to waste our time focusing on the wrong things. Think about that for a moment and think about the team that you are on or that you are leading. I’ve seen it happen among some very talented teams where we (yes I include myself in this) are not tapping into the expertise of our teams bringing for the most potential out of each team member.

Over the course of time I’ve come across some things that have helped me in a leadership role that may help some other data professionals out there who are starting out or maybe even a season vet.

Want Results?

  • Eliminate those distractions – you have to define out what matters most. What are you or the team doing that may prevent you from focusing on the real tasks at hand.
  • Get Real – face it; there will be times when those awkward conversations are needed. Hold each other accountable if you are on a team, and if you are a lone DBA which some of my friends out there are then build a base in the community of trusted advisors. Bounce some ideas off them.
  • Point out what is not working – this may seem simple enough, but believe me it’s not always that easy to overcome it. Constantly review processes and procedures to make sure you are thriving forward; not drifting backward.
  • Set some goals – do this with your team, individuals, or yourself – put the emphasis on with.

Change is hard; change is never easy. That’s where coaching comes in; you have to stick with it. Trust me; if it were easy then everyone would be doing it.

What Are Some Ways To Define Success?

  • Respect and leverage – I’ve personally found that when teams respect each other and can strategically leverage each persons talents then watch out. You are about to witness something special take place.
  • Management has focus – as I typed this I had to take a moment and reflect on the team I’m blessed to lead. I’m I positively focused on leading the group – I do believe I have their best interest but that doesn’t mean “we” won’t make mistakes. I include we, cause dear reader, you may be in this category with me.
  • Does your team matter – your colleagues and teammates; the ones you get in the trenches with on a daily basis should feel like they matter.
  • Ability to be innovative – one of the key success points I’ve experienced is turning a team loose and just say, “be innovative”. End of day I got your back, and guess what you will fail. Let me repeat myself; you will fail. However, if you are not being innovative or your team or colleagues are scared to try anything new from fear of backlash then are you truly pushing forward?
  • Good enough isn’t really good enough – a saying that has stuck with me my whole life is a simple one. Somewhere someone is practicing getting better, and when you meet that person one on one will you rise to the challenge. It is okay to set the bar high and it is also okay to keep working hard toward and end goal. On the flip side to that it is also okay to learn from your mistakes and let that be the fuel to the fire to keep getting after it.

Summary

I challenge you to embrace your aspirations today. If you lead a team of data professionals then take a long hard look at how you are leading your group. Let innovation; collaboration, and engagement with others turn into respect, leveraging talent, and building on success. If we are bragging or dwelling on the past; then that may mean we are not doing enough in the present.

How’s that fuel in the fire; are you passionate about succeeding? These are just some thoughts in my own mind that I’ve jotted down over the years that may help you along your journey as a data professional. Time to get after it and make it happen ~ BE THE CHANGE.

A Letter To A Younger Yates

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deskphotoHello much younger Yates. Hope you’ve been doing well. Why don’t you pull up a chair and stay for a few minutes so we can talk and maybe help another data professional that is just starting out on his or her journey. Nah, it won’t take us a long time to get through our talk, but I think it is now prudent more than ever to share with you some of life’s journey’s you are about to embark on.

I know you are starting out as a developer and you won’t know where your career will take you at this point; you are just happy to have a job out of college and that’s okay. One thing I do want to iterate to you though, when you see variables in the code that reference the Gilligan’s Island characters it is not okay nor best practice to do such, and while we are on this topic please line your code up – the future you being a DBA will thank you; trust me.

Life is going to throw you some curveballs along the way, both professionally and personally. This is part of growing on both fronts; what you need to know is to learn from them and not to be afraid to make mistakes in either scenarios. You will fail; you need to accept that. However you need to take solace in the fact that if you fail it means you are trying and never be ashamed to own up to anything you do. Don’t try to hide mistakes; address them head on and remember that if you get knocked down nine times you get up ten. Hard work will eventually pay off and you can take those lessons learned and teach them to others who are coming up.

Explore all avenues of learning, you’ll eventually get to know a group of people called SQL Family. They aren’t a perfect bunch, but then again neither are you. It is there you will find new colleagues, friends, mentors and heck you may even find yourself helping run user groups and help plan a SQL Saturday – – bet you didn’t ever believe that would happen would you?

You’ve come along way from the basketball courts where you poured your heart and soul into being the best you could be. Your dreams may have come up short in your mind but oh my friend you couldn’t be more wrong. The lessons and injuries you learned from that time were molding and making you into the data professional you will become. The discipline you had then will still apply even more so later on. That coach that entrusted you with the rock at the end of the game will again be the same in business. As you become a database administrator who will eventually lead and serve alongside a group of dedicated professionals in which you will find again the ball in your court. Attack it the same way with hard work and dedication; don’t ever let anyone tell you that you can’t do something….remember when someone did that to you – – you ended up with a triple double.

There will be naysayers and there will be harsh critics – – this is life. I wish I could tell you the world will stop for you and you can hop on. That’s not the case; you’ll find yourself having a great family which in turn will teach you more lessons. You’ll learn that you’ll have a new hero in your life in a son who has Type 1 diabetes. In him you’ll find how resilient a kid can be and realize that you will have nothing to complain about. Sure you’ll lose a step as you get a bit older, but what that kid goes through on a daily basis you’ll never have to endure, at least not as of today. You will have the roughest day and you will go home and see smiling faces. When you step out of that car make sure you touch the tree as you walk by to hang up all the work related activities – – you won’t get that for a very long time but when that light bulb goes off you’ll know what I’m talking about. As you left basketball on the court; you in turn will need to leave work at work sometimes. It will be hard…trust me on this ~ your family will need you.

When you get older I ask that you reflect on where you came from and realize how thankful and blessed you are. Investing in others like others have invested in you will be a key component in your future. Don’t let corporate politics detour your outlook that you started with. A passion to grow and also a passion for helping others grow.

As we end our conversation today remember one thing. You’ll never know what other people are going through. Your family, your team, your colleagues, or other data professionals. Win each day and make a difference in someone’s life. Set goals and dreams and never let anyone tell you that you can’t achieve them. If they do use that as the fire to motivate you to do the extraordinary. Be thankful for your mentors both professionally and personally and don’t ever be scared to use the words “Thank You” and “Sorry”. Those aren’t a sign of weakness.

Be humble yet assertive and when you give your word on something you follow through on it. You will have no idea how much communication will come into play – you got this younger Yates – Let’s Roll

**To the young data professional out there**

You may think you are all alone and in a big ocean swimming helplessly around. I want to assure you that you are and were not alone. Each day is a learning day and the lessons you learn along the way will be your story. You are the CEO of your career – – take charge of it. There will be others that come and go in your life professionally; I implore you to build a good base of about 5 data professionals that you can learn from and model your techniques after – – the best of the best if you will. At the end of the day you be the best you and when you get to your future self; take time to give thanks and reflect back on where you came from.

Thanks,

Older Yates

5 Characteristics Every Leader Should Practice

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leadershipTodayThe word leadership has many synonyms attributed to it. Something that can be learned early on in one’s career is that having a leader you can trust is very important. Trust is something that is earned; not given. As I reflect over the years I’ve noticed mistakes that have been made along the way; mistakes that have often been learning experiences for myself to hopefully improve areas that need improving.

Below are characteristics that, in my opinion, make up a good leader, but the list is not an exclusive set. No, in fact there are many more that won’t be listed. This post is just to get your thought process flowing and maybe spark some interest in areas that you (the data professional) might not have thought of before.

Communication

This topic in and of itself could have its own dedicated blog post. This is something that many data professionals have a hard time with – myself included at times. The art of communication is a key component in a data professionals tool belt; many only think of a tool belt that consists of technical utilities. I am of the opinion that one should add necessary skill sets such as communication in their every day repertoire for it is in this we get to interact with people on a daily basis.

  • Team based communication
  • Client based communication
  • Business unit based communication
  • Meeting based communication

Communication is all around us; it is how we interact. Are we one who people like to come to with problems? Perhaps people shy away from us because we constantly tell them how wrong they are? Whatever the case may be there are gaps in communication and this characteristic is something that will always have to be worked on daily.

Humility

Whether you lead a team or you are a sole data professional doing your thing there will be times we all need a dose of humility. I can honestly say, personally, that our team I’m on would not be where it is today without everyone included. I’m going to just say this here to get it out-of-the-way; there will always be something that someone else knows that you don’t. That’s okay; it is part of our journey we call gaining knowledge. What I’ve seen over the years that sets data professionals apart from one another are a few things:

  • Thirst for learning and gaining knowledge
  • When a mistake is made; own up to it. Learn from it and move on
  • Do not play the I’m right, you’re wrong game
  • Rest in the fact that albeit how smart one is; you can always learn

Some of my best mentors have been ones that are constantly asking “What can I do to help you” instead of  “That is wrong and here is what you have to do”. You cannot be afraid to fail; for in times of failure you can gain great knowledge. A fear of failure will cause you to not be innovative.

When my time with my group has gone there will be one thing I hope they can glean from me; do not be afraid to try new and innovative ways to accomplish resolutions.

Responsible

Responsibility is a key component to any data professional. I was brought up in life that if you give your word than you better follow through. This doesn’t mean that bumps or obstacles in the journey will not crop up. I’m here to tell you they will; it is then when that first characteristic pops up and you communicate out to the necessary parties with updates on what is going on. Transparency is key and goes hand in hand with responsibility.

As I sit back and I look at any company, heck even consultants, for that matter – the most successful ones are ones that you can rely on and people deem the “go to” people. That’s great Chris, but how to I get there? Responsibility is something you have to show day in and day out. It falls in line with communication and you have to work on it daily. Once you become responsible you will begin to garner trust. Once you have trust then you can begin bridging gaps between teams, groups, clients, and much more.

PASSion

For those that know me they know that I have a strong passion for what I do. I fall into the category of loving the work that I do on a daily basis and also have a passion for SQL Community. If you have a passion for what you do it will show and be a reflection of your work. To me I don’t have a job but a lifestyle; granted there are days that aren’t so rosy, but when we signed on to be data professionals we knew there would be late nights and sometimes exhausting issues. End of the day though do you enjoy what you do? Is it a passion?

One thing I think that has been beneficial to me is seeing the passion in team members. Being in a group, such as the one I am in now, we all drive and push each other to be a better data professional; having a passion for something doesn’t just mean having one from a technical perspective. It can be with your family, your hobbies, or your career. Whatever the case may be; find that fire from within and let it drive you to become as successful as you can be. Once you have passion you can become infectious and it takes just one to make a difference. Will you be that one?

Decisiveness

There will come a time when every leader will have to make the call. This is something that trips a lot of people up; I will tell you as I am typing this that I have made some good calls and I have made some not so good calls through the years. Any good leader will show the ability to make a decision; and once you make that decision you live with it. You don’t go and point the fingers at someone else because when we do one should look at how many point back at us.

Set up some time throughout the week and look at the decisions you made. You don’t need to be a manager over a group to do this; see what were the good ones and what were the bad ones. Learn from them; if there are gaps then look for patterns. What could you have done differently?

If you lead the team you are on then you are the responsible party. Make the decision and then own it; even if you’re not the one performing the action to get the job done – you are the coach so to speak and the buck stops with you.

Conclusion

These are just a few characteristics that make up a good leader. Believe me this is only scratching the surface and I hope to dive into more; end of the day a good leader should be able to look at the day and say they gave it their all. Leave 110% on the court and you had nothing left to give – this isn’t always easy, but then again being a leader is not always easy.

Another set of 5 characteristics I’ll touch on in another blog post will be:

  • Love your team
  • Give praise
  • Cast your vision
  • Surround yourself with a solid work force
  • Big egos can lead to demise of a team (including leaders)

Get after it and make it happen. You and you alone are the CEO of your career. Change is possible; you just have to be willing to make it happen.

Hold The Fort

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stressHave you ever heard the phrase “Hold The Fort”? Long ago in battle supply routes were targeted by enemy regiments that would cut off rations to fighting units. As the battle ensued the enemy had driven back their counterparts to a small area on a hill. They were being overwhelmed with many wounded and dying; that is until in the distance they noticed reinforcements were on the way.

How many times have you, as a data professional, been stuck wondering the same thing? Battered, worn down, and flat-out exhausted until you look and see reinforcements on the horizon. Sure, we’ve all been there, but to some it is a question of how do I call in re-enforcement’s or how do I even go about sending out a help signal? Below are some various ways you can tackle problems:

Forums

There are several forums out there that can provide some great insights into similar issues that you may be experiencing. To a certain extent I think forums are a great avenue to explore potential solutions. With that said however you cannot take every answer verbatim. There can be some off the wall answers out there that shouldn’t be followed. It is important to test anything you find on the web regardless of who it comes from.

You can find some of the forums I frequently attend here.

#sqlhelp

One thing that I’ve learned about the community is the willingness to help each other out. Remember above when I stated “Hold the fort, and reinforcements are on the way”; this is a good twitter hashtag to be familiar with. Professionals from all over the world take this seriously and it is not to be mistreated on how it is utilized. I have received great assistance in the past on issues I’ve been stuck with.

Phone a friend

We all have our “go to group” we bounce ideas off of. Sometimes it is helpful to bounce ideas off of another data professional. You may surprise yourself and actually start talking through your problem and come to an answer you may not have arrived to had you not initiated the conversation.

Old Fashion Testing

As a data professional you cannot be afraid to get your hands dirty. Prove your theories and test the scenarios as you run across them. One should be doing this anyway, but in doing so a wealth of knowledge gained is at your fingertips. We stop learning when we stop trying; just because you encounter one failure doesn’t mean you stop. You keep fighting and beating down that door until you make it through the other side. How bad do you want it?

Is It A Vendor Product?

I have the opportunity to work with a plethora of vendors. Maybe your issue revolves around a vendor product and you are not able to make any changes. Great, this happens all the time to data professionals. Some questions I’ll throw out there are:

  1. Have you opened a dialogue with the vendor about the issue?
  2. Have you documented the issue; not just call and say I have a problem?
  3. Have you tried to reproduce the error?
  4. It it already a known bug?
  5. Is it something that we can address internally before we talk with the vendor?

I’ve worked with a couple great vendors in Red Gate and SentryOne over the years. As a data professional I’ve seen vendors (not all) take pride in a quick response time. If there is an issue with a product they will want to take care of it in a swift manner or provide feedback as to why, when, and what to expect.

Internal Resources

I’m going to say this here, and it may shock some of you. No one knows everything; there may be some who elude or perpetuate appearances that they know everything there is to know,  but that is not the case. Whether you are in a shop or maybe a consultant (who can tap into their contact base) there are internal methods to maybe approach a different business unit or tech unit on an issue to get an outside perspective. Sometimes a fresh set of eyes goes a long way.

Technical Blogs

There are many great technical blogs out there; I have listed some in my DBA Blogs section to the right of this page. Each person is different and has their own go to Blog for review. I receive questions all the time from readers and other data professionals; being respectful is key but I have not seen one data professional out there who would not extend a helping hand if presented in a respectful manner. DO NOT TAKE this as one will provide an answer. We may show you how to connect the dots, but it is important one takes the necessary steps to get to the answer on their own. Nothing is given….work hard for it.

User Groups

Maybe your issue is not a hot ticket item and it can wait to a user group meeting. These are great places to bring up questions and issues in a local environment with some pretty stellar professionals. I guarantee that if you ask a question and no one knows the answer then someone will do their best to find out that answer and further the discussion. An example of a user group can be found here.

PASS Summit

Perhaps your issue is ongoing and you are at the PASS Summit. Great, besides being at a conference with over 6k of our closest friends I would take advantage of the SQLCat and AzureCat Team’s hours. It is a great way to tell Microsoft of your issues and get advice from some of the top-tier people in our industry.

Conclusion

I don’t know what your situation is or will be. Obstacles will come from all angles this year; it is up to us on how we deal with them. I would be amiss if I sat here and didn’t tell you that it won’t always be easy. Nothing in life is easy; some days you will have to work and grind your way through until you get to an answer for an issue. In the end though, when you do find that answer (and you will) you will be able to learn from it and move on. It is part of a data professionals journey.

Keep fighting and keep working toward your end goals. Never stop learning; never stop gaining knowledge.