People who I have spoken with over a period of time know that I have dubbed this as "The Book". There are several reasons why I am stoked to get my hands on a copy of this book (should be in transit to me as I type!), but one of the main reasons is I …
Tag: Best Practices
To Document or Not To Document ~ That is the question
Recently, I approached a person in a business unit and asked if they had some standard documentation on one of their processes. The reply I received in general terms was, "No we do not have any standard documentation but we do continue to build on our processes". Knowing how I am, I began to read …
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